Technical Support L2

  • Permanent
  • Full time
  • Hybrid (15168, A Coruña, A Coruña, Spain)

We are a global company dedicated to the digitisation of spaces to create unique customer experiences through the integration of audiovisual systems, the generation of creative and spectacular digital content and the application of innovative sensory marketing solutions.

We currently have our own offices in 14 countries in Europe, Asia and America and execute an average of 2,500 projects per year in 112 countries.


You will be part of the TRISON team in the Technical Support department as Technical Support Technician in our office in A Coruña.


What will be your mission?


Maintenance and technical management of audiovisual projects for client in 100+ countries


What will your day-to-day life as a Technical Support Technician be like?


· Management, monitoring and resolution of incidents derived from digital Marketing projects.

· Maintenance and technical management displays: LCD, TVS

· Configuration and maintenance of audio solutions for clients.

· Use of ticketing tools to track incidents

· Remote technical support for breakdowns and new installations.

· Preparation, configuration and layout of equipment


What do we expect from you?


· Professional Training in audiovisual or systems and networks

· Minimum 2 years’ experience in a similar position preferably in companies in the technology sector.

· Fluent written and spoken english (2 open positions) and german (1 open position)

· Organised, dynamic and proactive person

· Analytical and detail oriented

· Capacity for planning, problem solving and team work.


Why TRISON?


· At TRISON you will join an innovative company, with projects in more than 112 countries and in constant growth.

· If you are interested in technology, this is the place for you. You will be in contact with the most innovative technological solutions in the sector.

· Hybrid teleworking system: We are committed to a semi-presential work model with the possibility of teleworking on Fridays.

· Availability to work in shifts

· 25 days holiday

Do you want to get to know us better?


Here are some of our projects: https://www.trisonworld.com

Follow us on social media: https://www.linkedin.com/company/trisonworld/


If you think you can fit in this position and that this could be the new challenge you are looking for, join us!